You may request a return or exchange within 30 days of delivery.

Return requirements

• Items must be in original condition and packaging with no signs of wear or damage.
• All return shipments must include a valid tracking number. Return shipments without a valid tracking number are ineligible for refund or exchange.
• Body jewelry (e.g., nose rings) is final sale. No refunds or exchanges will be accepted under any circumstance.
• Custom or personalized items (incl. engraved or made-to-spec) are final sale.
• Orders must be returned in the same country which they were originally purchased in.
• Customer assumes full responsibility for shipping, this includes all shipping costs.

• Body Jewelry
• Custom or personalized items (incl. engraved or made-to-spec)
• Any rush/expedited service charges or shipping fees.

Contact us with your order number and reason for return/exchange and we will provide you with a return address.

• Exchanges follow the same steps as the return. After we receive/inspect your original item, place a new order for the desired item/size.
• Contact us with your order number and we will provide you with a return address.

• Once tracking shows Delivered and we’ve inspected the item, we’ll issue a refund to your original payment method
  Please note any rush/expedited service charges or additional shipping fees will not be refunded.

Allow 3–5 business days after inspection for your refund to post. Your bank/issuer may take additional time to display the credit.